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Frequently Asked Questions

Account & login

Do I need an account to browse listings?

No — Browse is open to everyone. You only need an account to publish a listing, post a buying request, or use Find Prospects.

How do I delete my account?

Go to Delete my account. This removes your listings, buying requests, and login.

A social login (Google/GitHub/Facebook/Apple) isn't working — what do I do?

This is almost always a setup issue on that provider's side (app not yet "live," wrong callback URL), not something wrong with your account. Try email/password in the meantime.

Selling

Is it free to list?

Creating a free account and saving a draft is free. Publishing a listing so buyers can see it requires a paid plan — see Pricing.

Can I edit or remove a listing after publishing?

Yes, from My Account — edit, unpublish, or delete at any time.

Who can see my draft listings?

Only you, until you publish.

Buying

How do I contact a seller?

Click "Express interest" on a listing — the seller sees your email in their dashboard and can reach out.

Can I post what I'm looking to buy?

Yes, from My Account (requires login) — sellers can browse open buying requests.

Fees & payments

What does Deal Desk charge for?

Listing and Featured Listing fees, and an optional Buyer Pro subscription. See Pricing.

Is my payment secure?

Payments are processed by Stripe — Deal Desk never sees or stores your card details.

Legal

Is Deal Desk a party to the sale?

No — Deal Desk is a listing and introduction service only. See Terms, Seller Agreement, and Buyer Terms.

Where's your Privacy Policy?

Here, and our Cookie Policy.

How transactions work

What are the steps from finding a listing to completing a purchase?

Browse or search listings, then click "Express interest" on one that fits — this shares your email with the seller. From there: sign a Mutual NDA (free, from Generate Agreement) before sensitive details are shared, discuss and do your own due diligence, optionally use our Letter of Intent template to set out indicative terms, then complete the actual sale through solicitors on both sides.

Do I need a solicitor?

Yes, for completing the actual purchase — Deal Desk is a listing and introduction service, not a conveyancer. A solicitor drafts and executes the real Share or Asset Purchase Agreement, which covers warranties, liabilities, and legal transfer of ownership in ways a template never safely can.

How is the purchase price actually paid?

Never directly to Deal Desk, and never informally to the other party. The purchase price should be handled through your solicitors' client accounts as part of a proper legal completion — see our Safety Tips for why this matters.

What if the seller and I disagree during negotiation?

Deal Desk doesn't mediate deal terms — that's between you, the other party, and your respective advisors. If you believe the other party has misrepresented something or behaved dishonestly, you can report it via Contact support.